Skip to content

Denplan appoints two new members to their Corporate team

26 February, 2015

In order to continue offering an exceptional service to the UK employee benefits market, Denplan have appointed two new members to their Corporate team with effect from Monday 2nd March.

Tim Bell joins the team as Denplan’s Business Development Manager, overseeing all business relationships in London and the surrounding area. Tim joins the team after two years working as a Consultant in Denplan’s Pet Health Plans business during a period of rapid growth.

Luke Kennelly will be taking on the role of Corporate Consultant for the South of the UK. Luke has spent two years in the Corporate Marketing function at Denplan and brings with him good knowledge of the employee benefits market and financial services industry.

Tim and Luke join Zoe Lancaster, who is responsible for intermediary relationships in the North of the UK and Gary Williams who heads up the team.

If you’d like to get in touch with any member of the team to talk about how a Denplan product could benefit your business, you can reach them using the details below:

Gary Williams

T: 01962 827 985

M: 07974 832 970


Zoe Lancaster

M: 07769 137 335


Tim Bell

M: 07964 505 244


Luke Kennelly

T: 01962 827 848

M: 07964 505 251


Denplan Corporate Sales team

T: 0800 169 3279


Denplan Discount Network continues to offer largest dentist network

12 February, 2015

More than three years on since its launch, the Denplan Discount Network (DDN) continues to offer the broadest network of dentists offering exclusive discounts of up to 20% to members of a Denplan corporate scheme. With almost 2,000 practices in the network, Denplan is helping the dental benefits available via corporate dental plans go even further.

The percentage of claims received where treatment took place at a Denplan Discount Network has steadily increased to 20% per month since the network was launched in January 2012. This figure has also risen in line with the number of searches carried out to find a Denplan Discount Dentist. The online search facility is used consistently, and last year there were over 20,000 searches conducted to locate a nearby dentist.

Colin Perry, Corporate Channel Manager at Denplan comments: “We believe our vast network can bring a range of benefits to all that use it. Dentists benefit from local employers using their practice and increasing patient numbers. Employees that are members of a corporate scheme benefit from a discount on their treatment making their annual benefits go further. Regular visits to the dentist are encouraged, to ensure good long term oral health which has a positive impact on overall general wellbeing. For employers an added benefit can be reduced dental related absences from work.”

“As the UK’s largest dental payment plan provider, we insure over 180,000 employees through Denplan corporate schemes and the DDN network is just one of the many extras that Denplan is able to offer to employers and employees.”

For more information about the Denplan Discount Network, please call 0800 169 3279 or visit

Denplan launches single sign on

5 February, 2015

Denplan is pleased to announce the introduction of a new innovation that adds more value to our employee dental plans offering, continuing our dedication to advancing technology in the employee benefits market. We are introducing ‘single sign on’, enabling employees to sign into the Denplan online services system via their flexible benefits platform, without the need for multiple passwords.

Denplan’s online services already offers employees the ability to submit and track their dental claims online, check their benefit entitlements and make changes to their personal details.

Pam Whelan, Head of Corporate at Denplan comments: “Once again, we’re proud to be at the forefront of delivering on the needs and wants of the employee benefits market. We believe this technological enhancement will benefit our clients, their employees and the intermediaries we work with in providing a more streamlined process, when accessing a flexible benefits platform.

“Keeping things as simple as possible is important with any financial product and this now means that employees only need to sign in once to be able to access a whole range of benefits, including their dental plan.”

For more information about Denplan’s Single Sign On, please call 0800 169 3279.

Denplan’s donation to Dental Playbox

3 February, 2015
action for sick children

Denplan,the UK’s leading dental payment plan specialist, part of the Simplyhealth group, has made a £30,000 donation to help expand the highly successful Stockport-based Dental Playbox project which uses puppets and play to give children a fun route to good dental health care.

The announcement of the donation was warmly welcomed by Val Jackson, chief executive of Action for Sick Children, the charity that runs the Dental Playbox project across the North West. “This is an incredibly generous donation and one that will enable us to take the proven benefits of the Dental Playbox scheme to even more children,” she said speaking from Action for Sick Children’s High Lane, Stockport HQ.

“We know that the Dental Playbox really can help children learn how to look after their teeth because we have been running successful sessions in the North West for a number of years. We’ve seen the benefits, we’ve received positive comments from dentists and we have been keen to expand our sessions to other areas.

“However, sadly we have never had the funds required to expand the Dental Playbox to other areas until now.This donation is wonderful news and we can’t wait to start taking the Dental Playbox to those children who will benefit from it most.”

Miss Jackson and her team have already identified Leeds as an urgent target area for the Dental Playbox but plans to work on an expansion strategy to ensure its benefits go to those areas that need it most as soon as possible. “Our Playbox facilitators are totally dedicated and they can’t wait to bring the Dental Playbox wherever it is needed as soon as possible,” added Miss Jackson.

Sharon Ellis, Denplan’s Community Fund Chairman and Head of Human Resources said: “Denplan believes in a preventive approach to oral health and we’re delighted to have the opportunity to help more children across the North West get off to a healthy start. Made possible through the Simplyhealth Charitable Giving committee, the donation will help youngsters understand how important their teeth and gums are and how best they can look after them, teaching them key skills for the rest of their lives.”

For further information click onto:

Denplan survey reveals companies’ views on direct settlement

28 January, 2015
employer research

Recent research from Denplan may go some way in answering the ongoing debate over the value of direct settlement after finding that two thirds of companies who offer dental plans to their employees still place high value on the current reimbursement process.  Of the remaining third, the overwhelming majority acknowledged they would not be willing to accept a higher premium to access direct settlement.

In the Denplan survey, over 100 companies agreed that the current claims process of paying for treatment and claiming for reimbursement ‘helps to enhance the visibility and reinforce the value of a dental plan’.

“Direct settlement appeared to be gaining interest with some intermediaries and yet it’s interesting that our clients place such high value on the current reimbursement process,” said Pam Whelan, Head of Corporate at Denplan. “The feedback from the survey was clear that companies still place high value on the service they receive to ensure the claim process is not a barrier to employees joining and remaining on a dental plan.”

Having a relationship with around 6,500 dentists, Denplan were keen to get a balanced view from several dental teams and found that integrating a direct settlement concept may have implications on the day-to-day smooth-running of a busy dental practice:

“The goal of any dental practice is to spend as much time as possible with patients and make sure each appointment is of value to them,” explained Robert Rutland, principal dentist of Berkshire-based practice Broadway Lifesmiles. “Although it initially sounds like a convenient idea for patients, a direct settlement scheme would add administration time to an already busy practice and detract from the time that dental teams like to give to patients. Also, because the patient would leave the practice straight after an appointment without thinking about the costs, they could begin to devalue the worth of their dental plan and the treatment they have received.”

Denplan’s service also received favourable feedback in the survey, contributing to how clients view the overall claims experience.

“Denplan offers a true online claims system for all employees which has really streamlined how fast we can turn claims around,” said Pam. “Our Corporate Online Services enables employees to submit claims and supporting material online, which are then processed and paid directly into the claimant’s bank account within five working days. In the survey, over 95% of our clients said they were satisfied with this timeframe.

“In fact, the system is working so well that in 2014 we processed 75% of the claims submitted online on average in less than two days. This is great news for employees and companies alike and we’re incredibly proud of our customer service. With the speed of reimbursement like this, the majority of our clients don’t seem to feel the need for a direct settlement option. These insights are extremely interesting and we’ll keep consulting with clients, intermediaries and member dentists alike to ensure Denplan continues to deliver the optimum experience for everyone.”

About the survey

The online survey was conducted through and sent to 900 of Denplan’s clients, total respondents 113. Survey carried out 9/10/14.

Kick off the New Year with Dry January

18 December, 2014

Dry January is a national campaign run by Alcohol Concern that encourages the public to go alcohol-free for 31 days in January. We are using this opportunity to raise awareness of the oral health messages that link to alcohol and promote these to companies and their employees.

Alcohol can have a variety of detrimental effects on oral health such as tooth staining, erosion and even tooth decay. However, recent research found that only 16 percent* of UK adults said they considered the effects that alcohol has on their oral health when they drank. Alcohol can also negatively impact the workplace with four in ten employers believing that alcohol misuse is a cause of absence from work**. With this in mind, companies are in the ideal position to remind staff of the dangers and keep an eye their drinking habits.

Dry January holding page

How you can get involved

To encourage interest in this campaign we have created an interactive online calendar, which will  be updated with competitions, giveaways, facts and tips to encourage employee participation. For more information, visit

To promote the calendar we’ve created an employee facing poster that you can view and print by clicking here.

*Managing drug and alcohol misuse at work, Chartered Institute of Personnel and Development (CIPD). September 2007

**Consumer attitudes towards dental care survey, 2014

Mouth Cancer Action Month 2014 – take a #BlueLipSelfie!

14 November, 2014
Mouth Cancer Action Month

Get involved with MCAM 2014 and our exciting Blue Lip Selfie campaign to help raise awareness of mouth cancer!

This year we’ve launched our Blue Lip Selfie campaign in association with the British Dental Health Foundation, where you can upload a selfie wearing blue lipstick or add blue lips to a photo using our BlueLipSelfie app. Check out #BlueLipSelfie on twitter to see the latest blue lip snaps!

Mouth cancer can have many different symptoms including:

  • A mouth ulcer that doesn’t heal within three weeks
  • Red or white patches in the mouth or throat
  • Unusual lumps or swellings
  • Pain or difficulty swallowing
  • Teeth that become loose for no obvious reason
  • Bleeding or numbness within the mouth
  • Changes in the voice

Get involved in Mouth Cancer Action Month 2014

Upload your #BlueLipSelfie.

Denplan is the main sponsor of Mouth Cancer Action Month (MCAM) 2014, organised by the British Dental Health Foundation. This important campaign seeks to raise awareness of a disease that claims more lives than testicular and cervical cancer combined.*

You can find out more about mouth cancer at

*Source: British Dental Health Foundation


Get every new post delivered to your Inbox.